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Maxify AI - Look Max, Become Hot
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Response Time
We aim to respond within 48 hours on business days.
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Available Worldwide
We support users globally and respond in English.
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Privacy First
Your data is always handled securely and confidentially.
Frequently Asked Questions
How does the facial analysis work?
Maxify AI uses advanced AI computer vision to analyze your facial features across 10+ attributes including jawline, symmetry, skin quality, cheekbones, eyes, hair, and more. Upload a clear, front-facing photo and the AI generates your scores within seconds.
Are my photos stored? Who can see them?
Your photos are encrypted in transit and at rest. They are never shared with third parties or displayed publicly. You can delete your photos and scan history at any time from within the app settings. For full details, see our
Privacy Policy.
How do I cancel my subscription?
You can cancel your subscription anytime through your Apple App Store or Google Play account settings. Go to Settings → [Your Name] → Subscriptions → Maxify AI → Cancel Subscription. Cancellation takes effect at the end of the current billing period, so you'll retain access until then.
Can I get a refund?
Refunds are handled by Apple or Google depending on your platform. Contact Apple Support at reportaproblem.apple.com or Google Play Support for refund requests. We're happy to help you navigate the process if needed — just email us.
Why does my score change between scans?
AI scores are sensitive to photo variables like lighting conditions, camera angle, image quality, and facial expression. For the most consistent results, use a well-lit, front-facing photo taken at eye level with a neutral expression. Your score reflects the photo conditions as much as your actual features.
What does my "potential" score mean?
Your potential score is an estimate of where you could reach by following the recommended improvements — such as improving grooming, gaining muscle, improving skin quality, and optimizing your style. It's meant to be motivational and represents an achievable target, not a guaranteed outcome.
How do I reset my streak?
Streaks reset automatically if you miss a day without completing your daily routine tasks. You can resume your streak the following day by completing your tasks. There is currently no manual streak reset option, but this may be added in a future update.
The app is crashing or not working. What do I do?
First, try closing and restarting the app. If the issue persists, try uninstalling and reinstalling the app (your account data will be restored). If you're still experiencing issues, please email us at support@maxifyai.app with your device model, iOS/Android version, and a description of the problem.
How do I delete my account and data?
You can request full account and data deletion by emailing support@maxifyai.app with the subject line "Account Deletion Request - Maxify AI". Please include your account email. We will process your request within 7 business days and confirm when complete.
Is Maxify AI suitable for all ages?
Maxify AI is designed for users aged 17 and older. The app contains self-assessment content that is intended for mature users. We encourage mindful use and remind all users that AI scores are for motivational purposes only and do not reflect your true worth.
Data & Privacy Requests
Your Rights: You have the right to access, correct, or delete your personal data at any time. To submit a data request:
- Email: support@maxifyai.app
- Subject: Data Request - Maxify AI
- Specify: full deletion, specific data removal, or data export
- We will respond within 7 business days
Tips for Better Scans
- Use natural lighting — face a window or use a well-lit room. Avoid harsh artificial lighting from below.
- Face the camera directly — look straight into the lens with a neutral expression for the most accurate analysis.
- Keep hair away from your face — so the AI can clearly analyze your facial features.
- Use a high-resolution photo — blurry or low-quality images can affect your score accuracy.
- Remove glasses if possible — for more accurate eye and face shape analysis.
- Re-scan after improvements — track real progress by scanning weekly under consistent conditions.
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